Get Healthy Information & Coaching Service CALD Campaign

The NSW Multicultural Health Communication Service (MHCS) is working with the NSW Health Department in the dissemination of information of a new service to five culturally and linguistically diverse communities in NSW.

The targeted communities are the Filipino, Sri Lankan and Indian who have high levels of the English language and the Service is titled ‘The Get Healthy Information and Coaching Service’. This is a free telephone service staffed by qualified health coaches aimed at supporting adults at risk of developing chronic diseases, in making lifestyle changes regarding:

The Service provides information and ongoing coaching support, individually tailored to the participant’s needs. Participants will receive up to 10 telephone based coaching calls over six month period and will be supported through printed materials, emails and access to a secure website where they can keep track of their goals and monitor their progress. The Service will help maintain motivation, identify problem areas and create solutions for successful lifestyle change.

To be eligible for the Service, the participant must be over the age of 18 years and be a resident of New South Wales.

The project includes a free telephone coaching service on 1300 806 258 that will provide advice regarding personal fitness and nutrition and referral to other vital health services such as the Quitline service.

NSW Health’s ultimate goal is to help people avoid preventable illnesses such heart disease and some cancers. This program has the potential to extend lives and reduce illness in the community.

Phone counselling by health care professionals is an innovative and effective means of encouraging the community to improve their health and well-being.

MHCS’ staff is engaged in the dissemination of this information to the targeted communities through festivals and presentations to groups.

Calling the NSW Get Healthy Information and Coaching Service on 1300 806 258 is the first step to a better and healthier lifestyle.