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Multicultural Communication Strategic Plan Survey

Multicultural Communication Strategic Plan Survey

Survey Form

Help us plan the next three years

The NSW Multicultural Health Communication Service (MHCS) has been established to provide health information to culturally and linguistically diverse audiences (CALD) since 1997. This year we want to hear from you to try to ensure that our Service is still relevant to your needs and seek your suggestions for future initiatives.

We would appreciate if you can fill in the following questions

Survey Form

Title:

First Name:

Last Name:

Email:

Are you in the:

public sector

private sector

NGO

Position :

Area health service:

(if applicable)

Name of Service or organization:

In what way does the NSW Multicultural Health Communication Service (MHCS) assist with your work?

What specific MHCS services or resources do you find useful?

What aspects of our work do you consider need improvement? e.g. Do you experience difficulty searching our Website or communicating with the service?

What are your suggestions for MHCS in the future? Resources? Initiatives? Any gaps? Ideas for projects?

Do you have any specific issues working with CALD groups and accessing health communication/ resources?

Of the following services which ones are you aware of and/or use? (please tick)

MHCS Service	Awareness	Usage	Comments?
Translation service	Yes \| No	Yes \| No
Free health resources in 45 languages free to download	Yes \| No	Yes \| No
Website search facility by language	Yes \| No	Yes \| No
Free advice on developing multilingual campaigns	Yes \| No	Yes \| No
Production and development of multilingual resources	Yes \| No	Yes \| No
Multicultural Communication Awards	Yes \| No	Yes \| No
Polyglot newsletter	Yes \| No	Yes \| No
Advice given to health staff about all aspects of multicultural communication	Yes \| No	Yes \| No
Guidelines, Protocols and Policies for staff working with multilingual information	Yes \| No	Yes \| No
Research, communication and social marketing campaigns targeting people from cultural and linguistic diverse backgrounds.	Yes \| No	Yes \| No

Any other comments?

How often do you deal directly with CALD communities?

Can we make reference to you in a report, including your name, together with your comments?

Yes

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This web page is managed and authorised by NSW Multicultural Health Communication Service. Last updated: 26 May, 2010

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