Research services
Multicultural Communication is available for research projects with culturally and linguistically diverse (CALD) communities in NSW. We are experienced in managing major projects, such as community surveys, consultations with groups from CALD communities, and qualitative research.
The strength of our approach is our cultural competence. We acknowledge diversity and the importance of allowing CALD communities to define their own needs and solutions. We ensure that the cultural sensitivities of each community are identified and accommodated at every stage of a project.
Our research with CALD communities
- Focus groups for the multilingual men's reproductive health resource A users' guide: what every man needs to know, for Andrology
- Focus testing of the Youthsafe fact sheet Helping teenagers become safer drivers for Arabic and Chinese speaking parents.
- Communication research project on the experience of CALD consumers with multilingual communication tools, resources and initiatives produced by the Department of Ageing Disability and Home Care (DADHC). Communities targeted included Arabic, Chinese, Korean, Turkish and Vietnamese speakers.
- Project for the National Breast Cancer Centre's national breast awareness campaign. Included focus groups with Arabic, Chinese, Greek, Italian and Vietnamese women on their reactions to communication material and advertisements for the NBCC campaign, and formative research on beliefs and barriers that need to be considered for the campaign.
- Market research and formative research for the Cancer Institute of NSW on smoking cessation and CALD communities. Included setting up a multilingual Quitline.
- Signs and Symbols - a national audit of tools, other than the spoken word, that health systems use to address illiteracy or low literacy in Languages Other than English (LOTE).
- Multilingual Early Childhood Resources - an assessment of information needs and use of early childhood workers among CALD communities in NSW.
- NSW Health Survey 2002 - consultation with NSW Health on translations and bilingual interviews.
- Evaluation of a pilot radio program to disseminate health messages on Somali Radio.
- Telephone surveys of Chinese communities in
- Consultations with both service providers and CALD communities to develop a service plan for Families First initiatives in South Western Sydney. Commissioned by the Department of Community Services)
- NSW Health Surveys - consultations on translation and interviews, in collaboration with the NSW Health Epidemiology Branch.
- Development, implementation and evaluation of a communication strategy on Cervical Screening for Arabic, Cantonese, Korean, Mandarin and Spanish speaking women. (The NSW Cervical Screening Program)
- Survey research on the needs for health information in the Arabic and Khmer communities
- Formative research for the smoke alarms campaign for Arabic, Chinese and Vietnamese speakers, including focus groups and intercept surveys (NSW Health Department Injury Branch).
- Consultation with women from 16 communities to assess resources in Languages other than English (LOTE )developed by Breast Screen NSW (Breast Screen NSW).
- Research for the Roads and Transit Authority into the attitudes and knowledge of Croatian, Macedonian and Turkish community members to determine what information they need about motor vehicle occupant restraints.
- Research to measure knowledge of parents from Arabic, Mandarin and Vietnamese speaking communities about child pedestrian and bicycle safety. For Kidsafe, the Child Accident Prevention Foundation of
- Community consultation project for Families First, South Western Sydney AHS
- Evaluation of multicultural skills for health staff in South Western Sydney AHS
This web page is managed and authorised by NSW Multicultural Health Communication Service. Last updated: 22 September, 2009