One of MHCS’s key roles is to provide and manage quality translations to the health sector, as well as any other government departments, not for profit organisations, or private services wishing to provide multilingual information to CALD communities.

Why choose MHCS for translations?

  • MHCS knows health. MHCS is a statewide health service that is part of NSW Health.  Since 1997, we have been providing translation services to health and non-health organisations wanting to communicate with CALD communities. 
  • Our 20-years’ worth of experience and work with community groups help us to produce language resources that are appropriately expressed. This involves an in-depth understanding of how language and culture affects the way messages are received; community testing and/or focus groups can also be conducted for target audience feedback.
  • We provide a full suite of services, from print translation (which includes translation, checking, formatting, typesetting and design work/artwork), to the production of audiovisual language resources.
  • Need help with which languages to choose for you next resource? MHCS can provide complimentary census advice on population backgrounds and languages spoken at home.
  • MHCS has experience in audio-video production, including, development of voice over scripts, subtitling, production, and selection of culturally appropriate talent.
  • All our translations are independently checked for accuracy and undertaken by National Accreditation Authority and Interpreters Ltd (NAATI) – accredited Professional level translators. NAATI-recognized translators are used for languages where there is no accreditation benchmark.
  • Once the language resource is developed, MHCS can assist in developing a distribution plan of your resource to reach culturally and linguistically diverse communities.

If you need a translation or more information, please contact us on (02) 8753 5003 or by email to Caroline.Chen@HEALTH.NSW.GOV.AU  or SESLHD-MHCS@health.nsw.gov.au

MHCS Translation Services Information Package

Translation Services Information Package

Translation and Checking Guidelines for Health Staff