2009 Multicultural Health Communication Award

The winners of the NSW Multicultural Health Communication Awards 2009 were officially recognised today at a ceremony held at the Jubilee Room at Parliament House in Sydney.

NSW Multicultural Health Communication Service Director Peter Todaro presented the awards to 7 winners with outstanding resources targeting the health needs of Culturally and Linguistically Diverse (CALD) communities.

More than 70 people attended the awards ceremony, with special guests including area health managers, multicultural health workers, community organisation representatives and ethnic media.

Mr. Todaro said that the Multicultural Health Communication Awards 2009 acknowledge the excellence in the development of effective materials for multicultural communities in NSW.

He added that the Awards program focuses on positive contribution of individuals, groups, government and non-government organisations who dedicate their services to CALD communities in NSW to produce multilingual resources, setting high standards in good practice principles in multicultural health communication.

Now in its 5^th successful year, the Multicultural Health Communication Awards are held as part of the key activities during Multicultural Health Week. This event is presented yearly by the NSW Health Multicultural Communication Service, a state-wide service that provides health information to address the needs of multicultural communities.

Each year, the number of entries continues to grow, showing that the success of this event since 2003 highlights the importance of this award and the recognition it brings to agencies and workers who focus on providing quality health information to ethnic communities for a healthier society.

The Honourable Peter Primrose, President of the Legislative Council, hosted the 2009 Multicultural Health Communications Awards.

Information on the standards of practice for producing health resources are available for health workers to download on the Multicultural Communication website at www.mhcs.health.nsw.gov.au.

NSW Multicultural Health Communication Awards 2009 Winners

Category	Government Under $5000.00 Fact Sheet / Brochure / Patient Information
Winner	Sarafina Zubovic from the Fairfield Multicultural Health Service SSWAHS
Resource	"Frequently Asked Questions - BreastScreen NSW".
Languages	English and Croatian
Description	Resource on the importance of early detection of breast cancer, including the 'cherry and pea 'campaign highlighting the size difference between a breast cancer that can be detected by a physical examination - a cherry - and a pea size cancer detectable by a screening mammogram.

Category	Government Over $5000.00 Fact Sheet / Brochure/ Patient Information
Winner	South East Sydney Illawarra Health Multicultural Health Service
Resource	"Health Fact Sheets for Refugees".
Languages	Arabic, Burmese, French and Kirundi
Description	Information on health checks on arrival in Australia, sickle cell disease, hepatitis B & C, viitamin D deficiency; schistosomiasis and strongyloidiasis. Recognises the complex health needs of many newly arrived refugees who have little understanding of health systems, and low levels of general health literacy.

Category	Non-Government Under $5000.00 Fact Sheet / Brochure/ Patient Information
Winner	Arthritis Foundation of NSW
Resource	"What is Arthritis"
Languages	Chinese and Greek
Description	Provides information on the most common forms of arthritis, their symptoms, diagnosis and treatment options to control arthritis, as well as learning to live with the condition.

Category	Non-Government Over $5000.00 Fact Sheet / Brochure/ Patient Information
Winner	National Prescribing Service Ltd, CoAsIt (Victoria); and the Federation of Ethnic Communities Councils of Australia (FECCA)
Resource	"Get to Know Your Medicines"
Languages	Italian
Description	To tackle the increase in the use of medication among Italian speaking seniors, the NPS, Co.As.It and FECCA produced an Italian calendar, featuring images from the Italian Historical Society, together with health information.

Category	Government Over $5000.00 Audio Resource
Winner	Children's and Youth Health, WestmeadHospital and SWAHS Multicultural Health Network
Resource	"Having a Baby In Australia? We Speak Your Language"
Languages	English, Cantonese, Mandarin, Arabic, Persian, Hindi, Tamil and Korean
Where to get the CD from?	For copies of the CD 'Having a Baby in Australia? We Speak your Language' please contact: The Medical Society Bookshop Ph: (02) 9687 1403, Fax: (02) 9687 0006, Email : medwestbooks@med.usyd.edu.au Website: www.medsocbookshop.com.au
Description	This set of seven CDs addresses misunderstandings caused by differences in culture and expectations around pregnancy and birth among emerging CALD communities.

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Joint Winners

Category	Government Over $5000.00 Visual Resource
Winner	St GeorgeHospital Cardiac Rehabilitation Service
Resource	"Heart Matters: The Benefits of Cardiac Rehabilitation"
Languages	Cantonese and Mandarin
Where to get the CD from?	Contact details: Glenn Paull - Cardiology Clinical Nurse Consultant Cardiac Rehabilitation Service C/- Cardiology Department ^1st Floor Clinical ServicesBuilding St.GeorgeHospital Gray Street , Kogarah 2217 NSW Phone: 02 9113 2043 Fax: 02 9113 1826 Email: glenn.paull@sesiahs.health.nsw.gov.au
Description	This CD was produced when an analysis of the St George Hospital Cardiac Rehabilitation program identified an under representation of patients from a Chinese background, the largest growing population in the area.

Category	Government Over $5000.00 Visual Resource
Winner	The Chinese Australian Tobacco and Health Network
Resource	"For Parents Who Smoke - Listen to what your children say"
Languages	DVD in English with Simplified Chinese Subtitles
Order Form	Form
Description	Produced following a survey of Chinese speaking parents in Hurstville local government area that found that awareness of the health effects of smoking and of environmental tobacco smoke was lower among Chinese speaking parents than the general population.

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Highly Commended Awardee

Category	Government over $5000.00 Fact Sheet/ Brochure/ Patient Information
Winner	Monika Latanik - SWAHS Multicultural Health Network, Multicultural Access Project Siew-Ling-Lo - SWAHS Mt Druitt Community Health Centre/Aged Day Care Service
Resource	"Communication Aid for Aged Day Care Services"
Languages	Arabic, Armenian, Assyrian, Chinese, Croatian, Farsi/Persian, Filipino/Tagalog, French, Greek, Hindi, Hungarian, Italian, Japanese, Khmer, Korean, Lao, Macedonian, Maltese, Punjabi, Pushto, Russian, Samoan, Serbian, Singhalese, Spanish, Tamil, Turkish, Ukrainian, Vietnamese and English
Description	The resource meets the need for a culturally appropriate communication tool for service providers in the Cumberland Prospect Local Planning Area. It provides appropriate phrases with pictures to help clients, carers, family members and staff to communicate.

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Certificate of Commendation Awardees

Category	Government over $5000.00 Fact Sheet/ Brochure/ Patient Information
Winner	NSW Health Care Complaints Commission
Resource	"Concerned about your health care?"
Languages	Arabic, Simplified Chinese script, Traditional Chinese script, Italian, Greek, Vietnamese, Spanish, Hindi, Korean and Filipino, Croatian, French, German, Indonesian, Macedonian, Polish, Russian, Serbian, Tamil and Turkish
Resource	"Resolve concerns about your health care"
Languages	Arabic, Simplified Chinese script, Traditional Chinese script, Italian, Greek, Vietnamese, Spanish, Hindi, Korean and Filipino.
Description	Fact sheets about health care

Category	Government under $5000.00 Fact Sheet/ Brochure/ Patient Information
Winner	Helen Li -Multicultural Health Access Worker, The Hills Community Health Centre Trish Doyle - Health Promotion Officer, The Hills Community Health Centre
Resource	"Helping Prevent Falls Among Older People Checklist"
Languages	Arabic, Chinese, and Korean
Description	An invaluable resource directed at fall injury, the major cause for hospital separations in older people

Category	Government over $5000.00 Fact Sheet/ Brochure/ Patient Information
Winner	The Stay On Your FeetCommunityFalls Prevention Project, NSCCAHS
Resource	"7 Falls Risk Factor Fact Sheets"
Languages	Arabic, Chinese, Dari, Farsi, Greek, Italian and Korean
Description	These fact sheets identify being physically active, improving balance, managing chronic conditions, making the most of your eyesight, managing medicines, home safety and safety in public places as factors that reduce falls.

Category	Government under $5000.00 Fact Sheet/ Brochure/ Patient Information
Winner	Frances Dixon, Marie Fournaris - Occupational Therapists, St George Hospital
Resource	"Precautions Following Head Injury"
Languages	Arabic, Chinese, Greek and Macedonian
Description	Educates people who've experienced head injuries and their families about precautions to avoid the risk of further injury, e.g. avoiding alcohol, contact sports, driving, bike riding and not working at heights.

Category	Non-Government over $5000.00 Fact Sheet / Brochure/ Patient Information
Winner	The National Prescribing Service Ltd & Federation of Ethnic Communities Councils of Australia
Resource	"Get to know your medicines"
Languages	English, Chinese and Italian
Description	Packs of educational materials on safe use of medicines distributed to Chinese and Italian community organisations engaged to deliver health education seminars.

Category	Non-Government over $5000.00 Fact Sheet/Brochure/Patient Information
Winner	Md Habibullah and BarbaraTilley from South East Sydney Illawarra Area Health
Resource	"Dental Care for Older People"
Languages	Arabic, Chinese, Croatian, Italian, Greek, Macedonian, Maltese, Russian, Spanish, Turkish, and Vietnamese
Description	Developed to meet the needs of older people, and distributed during talks given by peer educators, seminars and at community festivals

Category	Non-Government over $5000.00 Fact Sheet/ Brochure/ Patient Information
Winner	"Carers NSW"
Resource	"Four fact sheets for Carers from CALD Backgrounds"
Languages	Arabic, Bosnian, Croatian, Greek, Italian, Khmer, Korean, Macedonian, Portuguese, Russian, Serbian, Simplified and Traditional Chinese, Spanish, Turkish and Vietnamese
Description	Fact sheets include information on who carers are, the services available to them, issues such as respite and transport and how to be a more effective carer.

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