Video / Audio Resource

Online Article

Factsheet, Brochure and Tool

Available in:

Teach-back online learning module
Health Literacy and Teach-back (provided via My Health Learning for health staff)
Log in to your “My Health Learning” and search for Course Code: 241744958.

Telephone Service

Translating and Interpreting Service (TIS National 131 450) 

TIS provides access to phone and on-site interpreting services in over 150 languages.

Medicines Line (1300 633 424)

Medicine Line is a telephone service providing consumers with information on prescription, over-the-counter and complementary (herbal, ‘natural’, vitamin and mineral) medicines.

healthdirect Helpline (1800 022 222)

If your health concern is not urgent call the healthdirect helpline at any time on for free advice and reassurance.

The healthdirect helpline is a 24-hour telephone health advice line that operates seven days a week. It is staffed by registered nurses who provide expert health advice. You can call for advice if you or a member of your family are feeling ill and are unsure what to do, or for health information on a particular condition.