A NSW Government website
Multicultural Health Communication Service

Language support tools

Working with clients from culturally and linguistically diverse (CALD) backgrounds?
Explore practical tools and resources designed to help you improve communication and provide more inclusive, effective support for your clients.

The award-winning CALD Assist iPad app is a simple and dynamic tool that helps allied health clinicians communicate with patients from culturally and linguistically diverse (CALD) backgrounds when an interpreter is not available. The app features commonly used assessment phrases, translated and recorded in 10 widely spoken languages, enabling clinicians to carry out assessments and develop informed clinical recommendations with greater confidence and inclusivity.

"Talk to Me" is a Progressive Web Application designed to support direct communication between patients/residents and healthcare professionals, offering access in 16 community languages.

Cue cards developed by Eastern Health Transcultural Services are designed to assist health professionals, clients, and carers in overcoming communication barriers caused by low English proficiency or other communication difficulties.

Developed by Migration Council Australia, the MyAus App is the ultimate in-language guide to building your life in Australia. This multilingual app supports the settlement and integration of both permanent and temporary migrants by providing clear, consistent, and authoritative information about Australian systems and services.

To extend the reach of the 2021 Census insights, SBS has launched an interactive tool available in eight languages, enabling communities across Australia to explore the data in their own language.

The Editor offers real-time analysis of text readability, including grade-level scoring, identification of uncommon words, public health jargon with suggested alternatives, passive constructions, and the use of acronyms.