A NSW Government website
Multicultural Health Communication Service
MHCS Translation Service

One of MHCS’s key roles is to provide and manage high quality health-related translations through our “value added” translation service and our state-wide multilingual health information database
- Developing health resources for people from refugee backgrounds: Best practice guide for NSW Health Staff
- Position statement from NSW MHCS on use of machine translation (including Google translate) to communicate with CALD communities
- Investigating the use of translation apps and websites in health care settings
- Translation Postcard
Why choose MHCS for translations?
- MHCS knows health. MHCS is part of NSW Health and is a state-wide service specialising in communication with culturally and linguistically diverse communities.
- We have extensive experience and expertise in providing translation services.
- We can provide advice on the most appropriate community languages for your target audiences.
- We ensure that translations are both culturally appropriate and linguistically accurate.
- We can conduct focus groups to design health messages as well as community testing to test translated health information with the target audiences.
- We provide a full suite of services, from print resources (including translation, checking, formatting, typesetting and design work/artwork), to the production of audio-visual in language resources.
- Our experience in audio-video production includes the development of voice over scripts, subtitling and production, as well as selection of culturally appropriate talent.
- Our translations are undertaken and checked by professionals translators, accredited or recognised through National Accreditation Authority for Translators and Interpreters Ltd (NAATI).
- We can also assist in developing a distribution plan to ensure your resources reach your target audience.
If you need a translation or more information, please contact us by email to SESLHD-MHCS-Translations@health.nsw.gov.au or send via online form
https://www.mhcs.health.nsw.gov.au/about-us/mhcs-external-translation-request-form
Upload your translation request (Staff only)
Our clients include
Aids Council of New South Wales Agency for Clinical Innovation Cancer Institute (NSW)Cancer Australia Carers NSW Clinical Excellence Commission Fairfield City Fighting ChanceHealth Care Complaints Commission Health Education and Training Institute Mater Hospital North Sydney NSW Local Health Districts NSW Ministry of Health Pink Sari Inc., Sydney Children’s Hospital Network UNSW Sphere.