Multicultural Health Communication Awards 2021 - Applications Close


The Multicultural Health Communication (MHC) Awards were established in 2003 by the NSW Multicultural Health Communication Service (MHCS) and are conducted biennially. The 2019 MHC Awards recognise excellence in multilingual health communication across NSW Health and Health-funded non-government organisations (NGOs).

The aim of the Awards is to recognise excellence in of multicultural resources and/or campaigns developed by NSW Health or funded by NSW Health.


  • NSW Health (including NSW Ministry of Health, Local Health Districts, Specialty Health Networks) staff and volunteers working with these services/programs.
  • Staff and volunteers of NGOs and services funded by NSW Health that produce multilingual health information.
  • Multilingual health information/resources submitted should:
    • have been produced between 1 January 2019 and 30 June 2021
    • have state-wide relevance
    • be available in English and at least one language other than English
    • be able to be added to the MHCS website and social media platforms.
  • Volunteer of the Year/Staff member of the Year
    • The nominee needs to be a volunteer or a staff member of NSW Health or organisations/services funded by the Ministry of Health for more than 12 months (either part-time or permanent).

Award Criteria


Evidence based - How was the available evidence/literature used to develop the content of the resources? (100 words)

Language selection: How was/were the language/s being selected? How was the cultural relevance of the information ensured? What steps were taken to ensure the quality of the translation? What process was used in translating/checking the resource? (100 words)

State-wide applicability: How was the information/resource distributed to the target population? How can the resource be utilised/accessed across the state? (50 words)

Health literacy: How will the information/resource enhance access to health services and/or programs? How does the information/resource reflect health literacy principles?  How was the readability/reading age checked?  (100 words)

Co-design/collaboration: What co-design and/or collaboration was undertaken in developing the information/resource? What was the involvement of the target population? What is the process and extend of the co-design/collaboration? (100 words)

Value for money: How does the in kind and cash investment represent value of money? What is the outcome of the project and how it was evaluated? What step/s was/were involved to avoid the duplication with existing resources? (100 words)



Achievement – the individual’s contribution, accomplishments, and commitment to the development of multilingual health information. 

Innovation and best practice – example/s that the individual has demonstrated innovation and/or best practice in the development of multilingual health information.

Relationship to CORE Values – how the individual demonstrates the NSW Health CORE values of Collaboration, Openness, Respect and Empowerment?


  • Multilingual Health Information Awards
    • Keeping People Healthy
    • Patient Safety First
    • Transforming Patient Experience
    • Pandemic Response – COVID-19 (New category introduced in 2021)
  • Individual Awards
    • Community Member/Volunteer of the Year
    • Staff Member of the Year


Awards application close at COB Friday 28 May 2021

The winner will be announced at during the Multicultural Health Week 2021 (from 6 September to 12 September)


Please contact MHCS on .